Amylee Foot, Fiona Hardwood and Jacqui White of Yellow Buses marketing team.
Yellow Buses has been shortlisted in the most prestigious national bus industry awards for its passenger app and one hour ticket.
The UK Bus Awards announced the list at a special finalist event held at the Museum of Transport in Greater Manchester.
The Yellows are in the ‘Putting Passengers First Category’, which recognises the delivery of excellent customer service and innovation in improving the passenger experience.
The app and one hour ticket make use of the latest technology and offer convenience that its passengers have never had before.
Fiona Harwood from Bournemouth-based Yellow Buses said: “Our app’s popularity has really grown quickly since it was introduced.
“We’ve reacted to feedback from passengers to make it do the things they want and it’s now an interactive resource which we will continue to improve.
“It benefits us and our passengers and is something the younger generation takes for granted.
“Our one hour ticket came about through passenger feedback and offers far greater flexibility.
“Obviously we’re delighted to have been shortlisted for the award.”
Mark Yexley, Chairman of the UK Bus Awards, said: “We get to hear about some of the most inspiring projects from across Great Britain.
“The Putting Passengers First award celebrates those teams that go above and beyond to deliver an exceptional experience for their customers.
“It’s great to see these efforts being recognised. We wish Yellow Buses the very best of luck at the awards ceremony.”
Note to Editors:
For more information, please contact: Andrew Diprose, Director, Deep South Media Ltd, PR consultants to Yellow Buses, on 01202 534487, or Ed Baker on 01202 534487 or 07788392965.
About Yellow Buses:
NOTES FOR EDITORS
RATP Dev in the United Kingdom and Ireland
The United Kingdom is a strategic market for RATP Dev with revenues in excess of £300 million and a workforce of over 4,500
RATP Dev’s presence in the United Kingdom comprises the following activities:
o RATP Dev London, through its subsidiaries London United, London Sovereign and Quality Line:
– employs 3,400 staff
– operates more than 1,000 buses under contract to Transport for London (TfL)
– transports more than 200 million passengers per annum in the British capital
o Under the Yellow Buses brand, RATP Dev’s subsidiary Bournemouth Transport operates award-winning commercial bus services in and around Bournemouth. Further de-regulated bus services are provided also by the Bath Bus Company.
o RATP Dev has significant coach operations, primarily through Epsilon Travel (Surrey) and Selwyns Travel (Cheshire).
o RATP Dev is a major player in the hop-on, hop-off sightseeing bus tour activity. Following its 2014 acquisition of The Original London Sightseeing Tour, RATP Dev now has operations of this kind in London, as well as Paris and New York.
o In 2015, RATP Dev launched Slide, an innovative minibus service in Bristol, using digital technology to offer personalised transport to non-bus users on a route and at a time of their choosing via an app.
About RATP Dev
Founded in 2002, RATP Dev operates and maintains urban transportation systems in 14 countries on four continents (United Kingdom, France, Italy, Switzerland, Algeria, Morocco, South Africa, Saudi Arabia, Qatar, India, China, South Korea, the Philippines, and the United States of America). With more than 1.5 billion passengers travelling on its networks every year, RATP Dev demonstrates every day its extensive and renowned expertise in a wide range of mobility services, ranging from rail, regional express rail, tramway, to bus, cable car and sightseeing activities. RATP Dev leverages in France, outside of Paris, and across international markets, the technical expertise and experience of RATP Group, the leader in driverless and tramway operations and operator of the Paris network, one of the largest public transportation networks in the world.
About RATP Group
With nearly 16 million daily passengers worldwide, RATP Group is the fifth largest urban transportation operator in the world. With its 14 metro lines (including two driverless lines), two regional express rail lines, seven tramway lines and 350 bus lines, the multimodal network operated by RATP in the Paris region is the largest in the world to be managed by a single company.
RATP Group can devise, design and implement infrastructure development projects, operate and maintain networks irrespective of the mode of transportation (metro, regional train, tramway and bus) and develop innovative services to promote mobility (including passenger information, remote ticketing, pricing and customer marketing). The automation of the Paris metro’s line 1 completed at the end of 2012 is a world’s first and once again demonstrated RATP Group skill in concluding particularly complex projects.
RATP Group exports its know-how all over the world; in engineering through Systra, its subsidiary jointly owned with SNCF, in operations and maintenance via its wholly-owned RATP Dev subsidiary and in innovative services to promote mobility through its IXXI subsidiary.
RATP Group has a workforce of nearly 60,000 employees worldwide and in 2016 generated revenue of 5.4 billion euros.
