Care home groups embrace cutting-edge tech

SCREEN TIME: The MediaBase Direct e-Reception Book at Cinnamon Care Collection, Eastcote Park, Solihull.

One of the top luxury care home groups in the UK has embraced cutting-edge technology to transform its signing-in systems.

Cinnamon Care Collection has adopted the e-Reception Book, created by London and Hampshire-based innovative software agency MediaBase Direct (MBD).

The iPad-based solution digitally replaces paper-based logging books for visitors, team members and contractors. It is easily installed, customisable and GDPR compliant.

Cinnamon Care Collection is an exclusive group of luxury care homes and retirement developments nationwide.

It has been recognised as one of the Top 20 Recommended Mid-Size Care Home Groups in the country for three years in a row by the UK’s leading care home reviews website carehome.co.uk.

Rob Burcher, head of support services at Cinnamon Care Collection, said: “I wouldn’t hesitate to recommend the system to other care home groups.

“It has been a real revelation to us and has transformed the way our signing in process operates.”

“As you can imagine – with Covid, we needed to strengthen our workplace risk processes – our reception area is an exceptionally busy place.

“All arrivals use the system to check-in and out, so in an instant the building capacity is always up to date.

“All visitors are also reminded of our fire, health and safety regulations.”

Rob added: “e-Reception Book provides a QR contactless check-in feature, which allows us to capture health screening questions such as staff and visitor temperatures, amongst many other superb features.

“As a leading care provider, it’s essential to reduce virus contamination risks whilst keeping all on-site visitors safe.

“We can also group all of our site information easily, via our central dashboard.

“The e-Reception Book ticks every box for our Group – data protection laws, fire regulations, KLOE feedback and visitor monitoring – plus it is also much more affordable than other systems on the market.”

The e-Reception Book streamlines the check-in process and enhances the visitor experience. It is used by thousands of sites and is the UK’s fastest Cloud visitor management solution.

MBD head of sales Mike Gainey said: “Our e-Reception Book is indispensable for CQC members to meet with their strict COVID-workplace policy.

“It’s important to accurately know who is in the building at any time, especially to support any Government contact tracing efforts.

“All data adheres with GDPR compliance and is wholly CQC inspector friendly.

“The solution is easy to install, fully-customisable to make it fit exactly with our clients’ branding and is the UK’s fastest Cloud visitor management solution.”

MBD, based in London and Hampshire, has been delivering digital and data solutions for more than 25 years and one of the longest serving members of the DMA, the world’s leading data authority.

The firm builds, designs and develops mobile and web-based products and solutions for a wide range of clients. Data compliance is centric to all activities undertaken.

According to Government statistics, there are about 410,000 residents in UK care homes. There are about 5,500 different providers in the UK operating more than 11,300 homes for the elderly.