Yellow Buses win hat-trick of awards

Mark Rushworth from National Express, David Squire, MD of Yellow Buses, Phil Pannell, Service Delivery Director of Yellow Buses, Alan Shaw from National Express and Mike Collins, Yellow Buses’ coaching and training manager.

Yellow Buses has notched up a hat-trick of top awards for its engineering department.

It won the High Achiever award and the prestigious Golden Spanner award – which were both won for its work looking after National Express coaches.

It is the second year in a row it has been presented with the High Achiever Award which means it has delivered an extremely high standard of service for 12 months.

The Golden Spanner was awarded for supplying vehicles to a high standard that are both clean and presentable and have very few mechanical issues.

Yellow Buses’ third major award is the ‘Earned Recognition’ accreditation for its success in achieving the required high levels of operator compliance to be accepted into a trial by the Driver and Vehicles Standards Agency.

This tests standards and maintenance levels and Yellow Buses is one of the very first bus operators to receive this recognition.

Phil Pannell, Service Delivery Director, said: “These three awards are testament to the skill and professionalism of our engineers and mechanics.

“Keeping a large fleet on the road is a difficult job, but the staff here are very experienced.

“Not only do they take great pride in the mechanical elements of the job, but also take care of the vehicles’ appearance, both inside and out.

“We are particularly pleased to have been presented with these awards as they are difficult to win.

“We’ve never achieved the Golden Spanner award before and the High Achiever we’ve now been awarded two years in a row, which shows that are standards are consistently high.

“We were also pleased to receive the DVSA’s ‘Earned Recognition’ accreditation, which has only just been introduced.

“The team here is very deserving of the awards and we’ll aim to keep our standards at the highest level.”

National Express Coach Service Delivery Director Ed Rickard said: “We are delighted to award Yellow Buses with the Golden Spanner and High Achiever awards for their excellent performance.

“As a business we are committed to delivering excellence for our customers, which means upholding stringent standards and testing including among our partner operators and Yellow Buses have delivered.”



Note to journalists:

For more information, please contact: Andrew Diprose, Director, Deep South Media Ltd, PR consultants to Yellow Buses, on 01202 534487, or Ed Baker on 01202 534487 or 07788 392965.

About Yellow Buses: Yellow Buses operates a fleet of 140 buses and 16 coaches with more than 410 staff.

The company carries just under 15m passengers a year with its vehicles operating nearly five million miles across the Bournemouth, Poole, Christchurch and East Dorset area.

Yellow Buses is part of RATP Group, the world’s fifth largest public transport provider.


RATP Dev in the United Kingdom and Ireland

The United Kingdom is a strategic market for RATP Dev with revenues in excess of £300 million and a workforce of over 4,500.

RATP Dev’s presence in the United Kingdom comprises the following activities:

  • RATP Dev London, through its subsidiaries London United, London Sovereign and Quality Line:

–        employs 3,400 staff

–        operates more than 1,000 buses under contract to Transport for London (TfL)

–        transports more than 200 million passengers per annum in the British capital


  • Under the Yellow Buses brand, RATP Dev’s subsidiary Bournemouth Transport operates award-winning commercial bus services in and around Bournemouth.  Further de-regulated bus services are provided also by the Bath Bus Company.
  • RATP Dev has significant coach operations, primarily through Epsilon Travel (Surrey) and Selwyns Travel (Cheshire).
  • RATP Dev is a major player in the hop-on, hop-off sightseeing bus tour activity.  Following its 2014 acquisition of The Original London Sightseeing Tour, RATP Dev now has operations of this kind in London, as well as Paris and New York.
  • In 2015, RATP Dev launched Slide, an innovative minibus service in Bristol, using digital technology to offer personalised transport to non-bus users on a route and at a time of their choosing via an app.


About RATP Dev

Founded in 2002, RATP Dev operates and maintains urban transportation systems in 14 countries on four continents (United Kingdom, France, Italy, Switzerland, Algeria, Morocco, South Africa, Saudi Arabia, Qatar, India, China, South Korea, the Philippines, and the United States of America). With more than 1.5 billion passengers travelling on its networks every year, RATP Dev demonstrates every day its extensive and renowned expertise in a wide range of mobility services, ranging from rail, regional express rail, tramway, to bus, cable car and sightseeing activities. RATP Dev leverages in France, outside of Paris, and across international markets, the technical expertise and experience of RATP Group, the leader in driverless and tramway operations and operator of the Paris network, one of the largest public transportation networks in the world.


About RATP Group

With nearly 16 million daily passengers worldwide, RATP Group is the fifth largest urban transportation operator in the world. With its 14 metro lines (including two driverless lines), two regional express rail lines, seven tramway lines and 350 bus lines, the multimodal network operated by RATP in the Paris region is the largest in the world to be managed by a single company.


RATP Group can devise, design and implement infrastructure development projects, operate and maintain networks irrespective of the mode of transportation (metro, regional train, tramway and bus) and develop innovative services to promote mobility (including passenger information, remote ticketing, pricing and customer marketing). The automation of the Paris metro’s line 1 completed at the end of 2012 is a world’s first and once again demonstrated RATP Group skill in concluding particularly complex projects.

RATP Group exports its know-how all over the world; in engineering through Systra, its subsidiary jointly owned with SNCF, in operations and maintenance via its wholly-owned RATP Dev subsidiary and in innovative services to promote mobility through its IXXI subsidiary.

RATP Group has a workforce of nearly 60,000 employees worldwide and in 2016 generated revenue of 5.4 billion euros.