Managing Director Nick Douch travelled to the meeting of what is the world’s oldest and largest association of family-owned funeral directors.
Sessions focused on important issues concerning the funeral industry such as providing exceptional service, timely business advice and best practices.
Members of the association are expected to operate according to specific standards in order to provide the public with reliable, high-quality funeral services and funeral-related information.
Nick Douch said: “This was my first opportunity to attend an AGM and I was thoroughly impressed with the ideas learnt from other funeral directors from around the world.
“It is interesting to compare the industry in this country with the way it works in other nations.
“At the event we presented the president, Charles ‘Chip’ Billow, with a centenary collar, a gift from the European membership.”
Robert J. Paterkiewicz, executive director and CEO of Selected Independent Funeral Homes, said: “For 100 years our members have pledged to uphold the Selected Independent Funeral Homes’ Code of Good Practice and are committed to the important responsibility they have to the families and communities they serve.
“It’s a tradition of trust that Douch Family Funeral Directors has been a part of many years.”
Douch Family Funeral Directors has branches in Wimborne, Ferndown, Wareham, Poole, Upton, Wimborne, Swanage, Blandford and Corfe Mullen.
Note to editors: Douch Family Funeral Directors have been helping families with funeral arrangements for over 100 years. Branches include Douch & Small, A E Jolliffe & Son, Albert Marsh, James Smith, Ives & Shand and Lesley Shand Funeral Service. They’re based in Wimborne, Ferndown, Wareham, Poole, Upton, Wimborne, Swanage, Blandford and Corfe Mullen.
Editor’s Note: For more information please contact: Ed Baker, Deep South Media, on 01202 534487, or Ed Baker on 07788392965.